Technology in your Supply Chain – Where to Start?

There is a lot of excitement around use of technology amongst supply chain professionals and specialist media with buzzwords like Artificial Intelligence (AI), Machine Learning (ML), Blockchain and IOT used with a lot of enthusiasm to define the supply chains of future. The technology is promising the wonderland where all internal and external actors collaborate …

Sales Returns – Can Better Management Unlock Value?

Every time a brand raises a purchase order on its suppliers it is taking a call on the saleability of the design/model. Most of those decisions are taken with less than perfect information about evolving consumer preferences and the second order impact of the competition on these preferences. As such it is inevitable that at …

It’s the People, Dr. Watson!

You can have the best of the products and the most loved brand but if your supply chain teams can’t deliver correct quantity of right products in the right condition at the desired time and lowest cost, the love of brand does not necessarily translate into the big moolah. What makes things worse is that …

Whodunnit?

Warehousing is the nerve center for any distribution operation and biggest source of customer service issues. These issues are typically caused by inaccuracy in dispatches e.g.  short, mismatched, delayed. In addition, a badly managed warehouse can often add to hidden costs of supply chain including shrinkage, sub-optimal packaging adding to transportation costs and wrong choice …

Stock Audit – the Necessary Evil!

Speak to supply chain professionals and they will have war stories to share about inventory accuracy and audits. Audit of a warehouse is a stressful time for all involved. Be it a third party; the client or the in-house team who is doing the audit, it is not a pleasant experience. Even after the physical …